Featured Founder: Heather Holland of Edgility
Welcome to our Featured Founder series, where you’ll meet startup founders from Tampa-St. Petersburg who are building and scaling their ventures to solve some of the world’s greatest challenges. We interviewed Heather Ramadoss, Co-founder of Edgility, a cognitive healthcare platform that improves hospital operations for care providers and patients through situational-awareness and artificial intelligence.
Welcome to our Featured Founder series, where you’ll meet startup founders from Tampa-St. Pete who are scaling their ventures to solve some of the world’s greatest challenges.
What were you doing previously and what inspired you to launch your company? Story:
I hold years of healthcare technology experience, including many years at Tampa General Hospital and was part of the Cyber-Security team at PwC. I am a Tampa native, a UT Alumni and have a MBA with a focus in entrepreneurship.
During my years of healthcare technology experience, recurring patterns of inefficient operation occurred. First, no healthcare operation had an overall awareness of the daily flow of patients and this was hampering improvements. And second, we identified the necessity for removing low value workflows from high value assets like physician and nurses if we wanted to increase capacity and improve outcomes.
As a result, in 2016 my husband and I co-founded Edgility.
What pain point is your company solving? What gets you excited to go to work every day?
Edgility’s mission is to improve healthcare outcomes for patients, to increase the efficiency and effectiveness of providers and to improve administrator’s ability to manage large and complex ecosystems.
We achieve this by removing "non-value" work streams and technologies from "high-value" assets like physicians and nurses.”
At Edgility, we incorporate machine learning, process automation and artificial intelligence to create air-traffic control like situational awareness. We look for opportunities to remove inefficiencies and bottlenecks, to consolidate redundant workflows, or simply to improve adequate processes for greater efficiency.”
These eliminations and enhancements allow providers to Experience the Joy of Practicing MedicineÓ , which is to deliver high-quality patient care and experience. We get excited knowing we can help both physicians and patients have a truly better experience.
Name the biggest challenge you faced in the process of launching the company. How did you overcome it?
Edgility’s platform is designed to exploit data collected from existing technologies to create air-traffic-control-like situational awareness for care providers. This is a brand-new technology offering in the healthcare space that challenges conventional wisdom. We focus significant time on educating the market and defining the opportunities situational awareness provides.
Where do you see your company headed next?
We see Edgility becoming the category leader for situational awareness in healthcare and beyond.
Give us a tactical piece of advice that you'd share with another founder just starting out.
Take your idea and expose it to anyone and everyone. Once you’ve done that, do it again. You’ll soon notice the more people exposed to your ideas, the better the idea becomes. Never forget, what you do may have a profound impact.
You will be subject to highs and lows. Accept that. That is now your job. Never stop investing in yourself, in your mental and physical well-being. For a mind that has been stretched by a new experience cannot return to its old dimension.
I've also added a new piece to Medium in honor of Women's History Month. Read it here: https://link.medium.com/uAV8m8QvM4